Accolades for Family Mentor Program

Care Community


Francie Kendal, the lead of the Family Mentor Program at Baycrest, receives a volunteer award from the United Jewish Appeal of Greater Toronto for her work on the program.

“The Family Mentor Program at Baycrest was designed to help to alleviate some of the stress and anxiety that many families feel when moving a loved one to a long-term care home. The Family Mentor’s role is to provide a friendly welcome, comfort and peer support to new families.  The Family Mentor will phone the family member and offer to help them navigate the Baycrest community. We are so honoured that Accreditation Canada has recognized this program as a Leading Practice.”

Janis Sternhill, Director of Volunteer Services

Visit the Baycrest’s website for more information on the Family Mentor Program.